Contact Terramech

Start a conversation about parts supply, reliability support or shutdown coordination. Typical response time is within one business day.

Our team aims to respond to all RFQs and messages within one business day.

Start a GET and undercarriage RFQ or request a call back

Share as much as you can now. We will confirm fleet details, part numbers and timing before finalising pricing.

We send your quote and follow up here

Best number for pricing or breakdown calls

Include for faster response: Machine serial number, OEM part numbers, wear patterns, operating hours, soil conditions, and urgency

Haul truck undercarriage moving on ramp

Contact details

Email addresses

General enquiries

info@terramechgroup.co.za

Region

Northern Cape, South Africa

Based in the Northern Cape, supporting surface mining and contractor fleets across South Africa. Cross-border support into neighbouring countries is scoped case by case.

Response time

Enquiries acknowledged within 4 business hours

Detailed quotations typically provided within 1–2 business days

What to include

  • Equipment types and fleet composition
  • Current challenges or failure modes
  • Urgency or timeline constraints
  • Part numbers if known
  • Existing supplier or dealer issues

For detailed quote requests

Use the Build your quote page for structured RFQ submissions with detailed line items.

Build your quote

Frequently asked questions

Common questions about engagement, pricing and service delivery.

Process

Response expectations

1
Step 1 Send your details

Share the equipment types, scope and urgency in the form above.

2
Step 2 Acknowledge within one business day

We confirm receipt and clarify any gaps quickly.

3
Step 3 Formal response

Expect structured pricing or a callback with lead times and options.